The Yorketown Medical Practice provides high quality community-based healthcare services to the rural community of Yorketown and surrounding districts. As a well established and highly regarded mixed billing practice, we strive to provide the highest standard of care for our community.
Yorketown Medical Practice provides a wide range of services to ensure patients get the most appropriate healthcare. GP’s are supported by SAVES (SA Virtual Emergency Service), a practice nurse and emergency trained Registered Nurse
The facility provides a range of services:
You may notice over the coming weeks that at times there are less appointments available than usual.
We understand that this can be frustrating and sometimes difficult to manage.
Please be assured that we are working to provide a more consistent, permanent solution to support the needs of the Yorketown community into the future.
If you have any questions or concerns, please don’t hesitate to speak to our practice staff.
We thank you for your understanding during this time.
If you are experiencing an emergency, please call 000, for generic health advice or to find health alternative services you can phone health direct on 1800 022 222
As from 1st July 2023, Yorketown Medical Practice is a private billing practice.
Bulk Billing will continue for Veterans’ Affairs card holders, Government funded vaccinations and management plans.
Medicare cards and concession cards must be presented when requested.
Payment is required on the day of the consultation and can be made by cash, EFTPOS or Credit Card (excluding American Express and Diners cards).
All workers compensation and motor vehicle accident patients are required to pay their accounts at the time of consultation until a letter of acceptance or claim number is produced from their insurance company.
Appointments are usually booked at 15 minute intervals.
When making your appointment, please advise the receptionist if you feel that you require a longer appointment so that an appropriate consultation time can be arranged. Longer consultations are also available should you require them for specific treatments/procedures. Please advise reception if you believe you require an urgent appointment.
Failure to notify cancellation of an appointment, with less than 24 hours' notice, will result in a fee being charged.
We strive to provide a a professional and friendly service that exceeds expectations, and we value all patient feedback, both positive and negative. From time to time, we will be seeking your feedback in form of a Patient Survey as part of meeting our accreditation standards. We would encourage you to give us suggestions as to how we may improve our health services to you. Any complaints will be taken seriously and please feel free to contact us.
This survey was completed in May 2023 and suggestion for improvements have been received, these have been discussed at a meeting and we will endeavour to continue to exceed.
Past improvements:
• High raised chairs have been added to our waiting room in response to patient feedback.
• The new treatment room/nurse consulting room has been refurbished as the result of a grant from the Commonwealth Department of Health and is an excellent facility for the practice and patients.
• We introduced HotDoc – this is used for online bookings, SMS appointment reminders, and tools for encouraging preventative health.
• We have a TV slideshow promoting information and preventative healthcare.
• Keeping extra appointments for on the day (this is on top on our emergency slots) – these are individually triaged by nurse.
Suggestions:
If you have any feedback, please feel free to let us know.
In any business, it is hard to please everybody all the time. If you are unhappy about any aspects of your care here, please let us know, so that we can address any issues that may be an underlying cause. It is the policy of Yorketown Medical Practice to respond to all complaints in writing. If you have an issue of great concern, please contact:
Health and Community Services Complaints Commissioner (HCSCC)
PO Box 199 Rundle Mall SA 5000
Ph 8226 8666 – or Toll Free 1800 232 007 or via an e-mail enquiry at info@hcscc.sa.gov.au.”
Medical treatment outside of normal consulting hours is available for emergencies at the YP Health Service (Yorketown Hospital).
The patient will be assessed by the nursing staff and the Doctor rostered on-call will be called in if necessary.
Yorketown Medical Practice participates in providing a shared after-hours emergency service at the Yorketown Hospital 24 hours a day, 7 days a week.
A consultation fee WILL occur when the patient sees the Doctor that is called from Yorketown Medical Practice — staff from Yorketown Medical Practice will contact you once paperwork is received.
To access after-hours emergency services:
• Call 000 for medical emergencies requiring an Ambulance.
• Alternatively, you can contact Health Direct on 1800 022 222.
• Call Yorketown Hospital on (08) 88521200, or present to the hospital for assessment
if it is an emergency.
The entire team of general practitioners, nurses and support staff are efficient and friendly, welcoming patients and attend to their needs in a prompt and caring manner.
We offer excellent employment opportunities and supportive working environments.
Yorketown Medical Practice (VR GP)
Medical clinic seeking full time VR GP to join their practice in the hub of the southern Yorke Peninsula, Yorketown, South Australia.
• VR GP
• Full time
• MMM 6, DPA location
Yorketown Medical Practice provides community-based healthcare services including family health, preventative medicine, shared antenatal care, and minor surgical procedures, and provides emergency services to the hospital. The practice is co-located with the hospital and services the community of Yorketown and surrounding districts with populations largely made up of retirees and families with children under 15 years.
This mixed billing practice is supported by a team of dedicated health professionals including practice nurse, emergency-trained Registered Nurse, practice manager, and receptionist. There is a pathology service nearby and the practice benefits from admission rights to the hospital.
The hospital is supported by SAVES (South Australian Virtual Emergency Service) to provide support for after-hours presentations.
Hours:
• Practice: Monday to Friday 8:30am to 5:00pm
• Hospital: 1:2 roster for emergency services
Qualifications considered / Experience
• Vocational registration
• MBBS or equivalent
• CHSA credentialling
• Recent emergency experience
• Ability to gain credentials as a General Practitioner – GP Emergency Medicine
For more information contact Mandy Holloway:
E: mholloway@cobh.org.au
M: 0478 081 417
Location
Yorketown is known as the hub of southern Yorke Peninsula in South Australia, the town is well serviced with major amenities and sporting with easy access to beaches and boat ramps.
Learn more about the region: www.visityorkepeninsula.com.au/yorketown
Learn more about the practice: www.yorketownmedicalpractice.com.au
Description
Yorketown Medical Practice provides community-based healthcare services including family health, preventative medicine, shared antenatal care, and minor surgical procedures, and provides emergency services to the hospital. The practice is co-located with the hospital and services the community of Yorketown and surrounding districts with populations largely made up of retirees and families with children under 15 years.
As a Medical Receptionist, you will be the first point of contact for our patients. Your role will be essential in ensuring our practice runs smoothly and efficiently while delivering an exceptional standard of care.
About the role:
Key responsibilities include:
• Greeting and assisting patients in a professional and compassionate manner.
• Organising and scheduling patient appointments.
• Maintaining accurate and up-to-date patient records.
• Providing administrative support to doctors, nurses, and other healthcare professionals.
• Answering phone calls and addressing patient enquiries.
• Managing billing, payments, and other clerical duties as needed.
About You:
• Excellent customer service and communication skills.
• Strong organisational and multitasking abilities.
• A friendly, approachable, and professional demeanour.
• Previous experience in a medical or healthcare setting is an advantage but not essential.
What’s on offer?
• A friendly and supportive working environment.
• Flexible casual hours to suit your lifestyle.
• The opportunity to be part of a team dedicated to providing high-quality patient care.
Application form and job description available HERE
Closing Date: Applications are shortlisted as they come in, so apply today!
For a confidential discussion, please contact: Mandy Holloway, People & Culture Business Partner on 0478 081 417
Employment with Yorketown Medical Practice is subject to a National Police Check (NPC), DHS Working with Children Check and NDIS Worker Check. All applicants must have current working rights in Australia and a valid driving licence.
We are an equal opportunity employer and value each person’s uniqueness. We embrace diversity and welcome applications from people of all backgrounds and communities including Aboriginal and Torres Strait Islander people, people of all ages, genders, ethnicities, religions, cultures, sexual orientations, people with lived experience and people with disabilities.
Contact us via the web form below, call, email or visit us at the Practice Mon-Fri 8:30am-5pm
21 Waterloo Bay Road, Yorketown SA 5576